Accessibility of this website

Using this website

This website is run by Kaleidoscope Health and Care on behalf of the Department of Health and Social Care. We want as many people as possible to be able to use it. That means you should be able to:

• change colours, contrast levels and fonts using your browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate the website using a keyboard alone
• navigate the website using speech-recognition software
• listen to the website using a screen reader, including recent versions of VoiceOver and NVDA

We have also made the text on the website as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website has been designed and built to conform with the Web Content Accessibility Guidelines (WCAG) version 2.2 at Level AA, the standard required by the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Independent accessibility testing will be completed before the site goes live. This statement will be updated when that testing is complete to reflect any non-accessible content identified, the WCAG criteria affected, and the timeline for fixing them.

Registration is hosted on Ticket Tailor and the programme survey is hosted on Alchemer. Both are external platforms, each with their own accessibility statements:

• Ticket Tailor accessibility statement
• Alchemer accessibility statement

Reporting accessibility problems

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact us at [contact email — to be confirmed].

We will respond within five working days and aim to fix confirmed issues within one calendar month.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Kaleidoscope Health and Care is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Compliance status

This website has been designed to conform fully with the Web Content Accessibility Guidelines version 2.2 Level AA. An audit was carried out on 6 May 2026 covering automated scanning, structural checks, colour-contrast verification, manual keyboard navigation and visual review at high browser zoom. No accessibility failures remain. A formal compliance statement will be added once the remaining screen-reader testing is complete.

How we tested this website

Testing completed on 6 May 2026:

• automated accessibility scanning with axe-core (via pa11y), Lighthouse and the WAVE browser extension, run against every page
• structural checks of heading hierarchy, link text and image alternative text
• colour-contrast verification of foreground and background colours used on the site
• manual keyboard navigation on every page, including focus visibility and reading order
• visual review at 200% and 400% browser zoom — one minor content-reflow issue was identified and fixed

Testing still to be completed before launch:

• screen reader spot-checks with VoiceOver and NVDA
• review of content for plain-English readability

Preparation of this statement

This statement was prepared on 6 May 2026. It was last reviewed on the same date.

The website was last tested on 6 May 2026.

Note: this is a draft accessibility statement. Dates, contact details and final test results will be confirmed before the site goes live.